Mar 30, 2020
Introduction A vacancy exists for a RPA Process Controller and Lead Developer, based at Life Healthcare Head Office in Illovo, reporting to the Business Solutions Manager - RPA. The successful candidate will develop and support automated processes within LHC. Critical Outputs Manages the deployment of approved robotic code into the production environment. Maintains the daily administration of the automation software production environment (scheduling processes, monitoring resources, etc.) Manages and investigates level 1 RPA exceptions (infrastructure and process exceptions). Escalates level 2 business exceptions to appropriate business unit or coordinating Business Unit Operations Manager. Resolves level 1 RPA exceptions. Supports operational and performance metrics reporting. Aptitude for problem solving. Experience in a production support capacity. Understanding of formal change control and defect management disciplines. Good communication and organisational skills with the ability to schedule processes, monitor resources and log defects. Defines RPA development methodology and testing practices/standards. Defines the RPA learning path for RPA modellers. Manages shared RPA development teams. Responsible for assignment and delegation of shared RPA teams to prioritised automation candidates. Participates in design authority review sessions. Participates in the automation candidate evaluation and prioritisation process. Serves in RPA leadership team to provide technical guidance with formulating long-range development plans. Define and manage projects to implement core RPA program capabilities, aspects of the operating model, RPA standards or measure adherence to RPA standards. Supports automation candidate evaluation and prioritisation. Ensures RPA work products are delivered in a timely manner and are of high quality. Collaborates with business, compliance and technology to plan, manage and track projects evolving risks and issues. Identifies risks and issues and escalate appropriately. Defines and track metrics related to project or program and the overall RPA roadmap. Reports progress on a regular basis to stakeholders and partners. Hosts project and program related meetings. Documents and update materials for the RPA steering committee. Creates and manage RPA program metrics. Requirements 5-8 years of Supporting the Business in Processes and Systems Knowledge of the enterprise’s business operations. Formal training and qualification in RPA software. Experience coordinating and leading multiple development and testing teams. A minimum of 6 months’ hands on experience programming automation software. Experience leading standard SDLC processes and change control disciplines. Possesses strong communication skills with the ability to present technical details to a non-technical audience. Knowledge of business process re-engineering. Project or program management experience. Highly organized individual with the ability to coordinate across teams. Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Visio, Project). Experience providing production level support 1+ year of experience running and monitoring automation software Competencies Problem-solving/analysis Resilience Verbal & written communication, including presentation Teamwork Business insight Building relationships Customer responsiveness Organisational awareness Drive & energy Excellence orientation Ethical behaviour Internal applicants - Before making an application, you are requested to discuss your application with your line manager. Only short listed candidates will be contacted. Should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful. External candidates will also be considered. Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement. Life Healthcare is an equal opportunity employer.
Life Healthcare Illovo, Sandton, South Africa Full time