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Aug 09, 2018

Director: Information Systems Operations

  • Department of Water and Sanitation
  • Pretoria, South Africa
Full time Information Technology

Job Description

POST 31/56 :Director: Information Systems Operations REF NO: 170818/02
Branch: Corporate Management
Dir: Information Systems Operations
SALARY : R948 174 per annum (all Inclusive package), (Level 13)
CENTRE : Head Office, Pretoria

REQUIREMENTS :
A Bachelor Degree in Information Technology (NQF 7). Five (5) years IT
Operations Management experience should be at a middle / senior management
level. ITIL certification will be an added advantage. Demonstrated experience in
the development of IT Operational plans, policies; Standards, and procedures.
Demonstrated experience in IT service Management, Service level management
and IT contract management with the ability to produce reports. Experience with
support and troubleshooting of personal computers, servers and network devices.
Strong dedication to customer service. A valid driver’s licence (A certified copy
must be attached).

DUTIES :
Manage and oversee the ICT service desk as a single point of contact for ICT
services. Manage Service Level Agreements of the Department. Manage the IT
Service Management process. Responsible for the IT Assess lifecycle
management. Perform appropriate End user support including transversal systems
to Head Office and Regional offices for the Department of Water and Sanitation’s
standard hardware, software and voice/data network solutions as appropriate in
accordance with standards, policies and procedures. Administer and maintain
information technology systems (Data Centre Servers, LAN and WAN equipment).
Responsible for installation, and life-cycle maintenance of PCs, servers and LAN
network connectivity equipment. Development and alignment of IT operational
plans in collaboration with the Chief Information Officer (CIO). Regular monitoring
and reporting of IT Operational activities. Ensure IT operation’s compliance in
accordance with ICT standards, policies and procedures. Any other duties as
assigned.

DEPARTMENT OF WATER AND SANITATION

APPLICATIONS :
Head Office (Pretoria): Please forward your applications quoting the relevant reference number to the Department of Water and Sanitation, Private Bag X350, Pretoria, 0001 or hand deliver to Continental Building, Corner of Visagie and Bosman Street, Pretoria. For attention: Ms LI Mabole

Free State (Bloemfontein): Please forward your applications quoting the relevant reference number to The Regional Head: Bloemfontein, Department Water and Sanitation, Private Bag 528, Bloemfontein 9300 or hand-deliver at the Bloem Plaza, Bloemfontein, Second floor. For attention: Ms L Ntja

Eastern Cape (East London, King Williams Town): Please forward your applications quoting the relevant reference number to: Private bag X 7485, King Williams Town, 5600 or hand deliver at the 2 Hargreaves Avenue, King William’s Town. For attention: Ms T Solwandle

Northern Cape (Kimberly): Please forward your applications quoting the relevant reference number to: The Provincial Head, Department of Water and Sanitation, Private Bag x6101. Kimberley 8301 or hand deliver at 28 Central Road, Beaconsfield, Kimberley. For attention: Mr J Mashele

Mpumalanga (Mbombela): Please forward your applications quoting the relevant reference number to: The Acting Provincial Head, Department of Water and Sanitation, Private Bag X 11259, Mbombela 1200 or hand deliver to Prorom Building, Reception Ground Floor, Corner Brown and Paul Kruger Street, Mbombela. For attention: Mr AA Lessing

Western Cape (Bellville): Please forward your applications quoting the relevant reference number to The Regional Head: Western Cape, Department of Water and Sanitation, Private Bag X16, Sanlamhof, 7532 or hand deliver to Sigma Building,3 Blanckenberg Road, and Bellville. For attention: Mr B Saki

NOTE :
Applications must be submitted on a signed and dated Z83 form, obtainable from any Public Service Department, and should be accompanied by a comprehensive CV as well as certified copies of qualifications and Identity document.

No late,faxed or e-mailed applications will be accepted.

Correspondence will be limited to shortlisted candidates only.

If you have not heard from us within two (2) months of the closing date, please accept that your application was unsuccessful.

Preference will be given to previously disadvantage groups.

Successful applicants will be required to undergo standard Government security clearance procedures including verification of qualifications.

Should you be in a possession of a foreign qualification(s), it must be accompanied by an evaluation from South African
Qualification Authority (SAQA).

“All SMS shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the department.

Following the interview and technical exercise, the selection panel will recommend candidates to attend a generic managerial competency assessment (in compliance with the DPSA Directive on the implementation of competency based assessments).

The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools” People with disabilities are encouraged to apply for the posts.

People who are not employed by the Public Service Departments are welcomed to apply for posts.

The department reserves the right not to make an appointment. process. Develop project plan to mitigate risks.

Salary

R948 174 per annum

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