Aug 15, 2018

Assistant Manager - System Administration

  • Government Pensions Administration Agency
  • Pretoria, South Africa
Full time Admin-Clerical

Job Description

POST 32/16 :Assistant Manager - System Administration (Ref No: ASD/SA/2018/08-
The purpose of the post is to manage and maintain the functionality of all ICT systems
and their deployment.
SALARY : R356 289 per annum (basic salary)

A three year National Diploma/Degree in Information Technology or similar professional
qualification (at least 360 credits) coupled with 4 years working experience in the ICT
system Administration field of which 2 years was in a supervisory role/Managerial role.
ITIL courses will be an added advantage. Experience in Identity- and Access
Management will be an advantage. The manager will be required to work outside normal
working hours to attend to GPAA Calendar items to attend to pensioner increases,
annual actuarial activities and migration events. The manager will be required to work
outside normal working hours to support employees working overtime and attending to
GPAA client relationship management activities. Knowledge of system administration,
user- and access management. Knowledge of system administration systems and
utilities. Knowledge of technical requirements for modern flexible working office
environments and skills to operate as a consultant internally. Knowledge of Business
Applications support services in an outsourced environment including escalations and
root-cause analysis. Knowledge of Business Applications fit on business continuity
requirements with a specific focus on knowledge management. High level of
communication skills. Initiative. Project management skills. Emotional intelligence.
Strategic decision making. Integrity. Leadership. Collaboration. Ability to see the big
picture. Delegation. Customer service orientation. Demonstrable commitment.

The successful candidate will be responsible for the following functions and include, but
not limited to: Manage System Administration Activities: Plan, organize, control and
evaluate the operations of information systems in respect of system- and access
administration. Develop and implement policies and procedures for deployed systemand
access administration functionality. Manage information systems contractors and
service level agreements supplying system- and access management products and
services. Planning and coordination of hardware and software installation and upgrades
required in the identity- and access management areas. Manage the implementation of
identity- and access management products and components. Plan and manage
personnel equipment requirements. Manage service desk for external users. Allocate
and manage workload for service desk. Management of system- and application profiles
and roles with process owners. Manage operation of System Administration: Assist
system administrators with day-to-day activities and escalations. Built and maintain
positive internal and external client relationships. Process service requests within the
agreed SLA's. Compliance to standard operating procedures and policies as deployed
in the system administration environment. Maintenance of system profiles and –roles.
Maintenance of user ID's (creation, maintenance and deactivation). Facilitate requests
for access to external institutions and applications. Outside normal business hours
support to end users. Outside normal business hours support required for release
management activities. User assistance. Provide input to the strategic management of
the section: Compile comprehensive operational plans, quarterly and annual reports.
Keep abreast with changes in relevant guidelines and other legislation, to make
recommendations where policies and procedures need to be amended. Develop,
enhance and implement policies, processes and procedures that are relevant to the
section and enhance service delivery. Collaborate with internal and external
stakeholders to implement new systems and processes, enabling integration to other
areas. Unit Management: Manage the performance of direct and indirect reports in
accordance with the GPAA performance management policy and procedure. Identify
training and development needs, implementing plans to address requirements, as
appropriate. Manage discipline and absenteeism in accordance with organizational
codes and procedures. Facilitate communication through appropriate structures and
systems. Manage compliance with agreed budgets in consultation with the Senior
Manager, ensuring that costs are contained. Participate in management forums within
GPAA, contributing expertise to enable sound decision making. Provide detailed,
accurate information for internal and external audit purposes and action audit issues
identified. Implement controls within the section which minimize potential risk to

FOR ATTENTION : Ms Thenjiwe Gasa – Recruitment

NOTE : One Assistant Manager – System Administration position is currently available at the
Government Pensions Administration Agency: Business Enablement Division. This
position will be filled as a permanent position. Employment Equity target for the post is
African, Indian or Coloured males or females or people with disabilities. Candidates of
the specified groups are encouraged to apply


APPLICATIONS : Please forward your application, quoting the relevant reference number, Government

Pensions Administration Agency, 34 Hamilton Street, or Private Bag X63, Arcadia,
Pretoria, 0001.

No late applications will be considered.

NOTE : Requirement of applications: Applications must be submitted on form Z83, obtainable on the internet (Originally signed).

The relevant reference number must be quoted on all applications.

Application should consist of (1) a comprehensive CV (specifying all experience and duties, indicating the respective dates MM/YY as well as indicating references with full contact details; original certified copies of all qualifications (including matriculation), Identity document, valid driver’s license (where driving/travelling is an inherent requirement of the job) and proof of citizenship if not RSA Citizen.

Copies of certified documents will not be accepted – all copies must be originally certified in the past 3 months.

Failure to submit the above information will result in the application not considered and deemed a regret.

The candidate must agree to the following: Shortlisted candidates must be available for interviews at a date and time determined by GPAA.

Applicants must note that pre-employments checks and references will be conducted once they are short-listed and the appointment is also subject to positive outcomes on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record.

Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards.

It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).

Correspondence will only be conducted with the short- listed candidates.

If you have not been contacted within three (3) months after the closing date of this advertisement, please accept that your application was unsuccessful.

The candidate must take note of:

It is intended to promote representativeness through the filling of these posts and the candidature of persons whose promotion/ appointment will promote representativeness, will receive preference.

Disabled persons are encouraged to apply.

For salary levels 11– 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA.

All candidates shortlisted for SMS positions will be required to undergo a technical exercise that intends to test the relevant technical elements of the job.

The GPAA reserves the right to utilize practical exercises/tests/competency assessments for non-SMS positions during the recruitment process (candidates who are shortlisted will be informed accordingly) to determine the suitability of candidates for the post(s).

The GPAA reserves the right to cancel the filling/not to fill a vacancy that was advertised during any stage of the recruitment process.

The successful candidate will have to sign and annual performance agreement and will be required to undergo a security clearance.


R356 289 per annum

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