Remuneration Package R 356, 289.00. per annum (Excl. benefits)
Reference: (Ref. S091/2018)
The incumbent will be required to: Provide an ICT technical support service through resolution of incidents,
acquisitions and perform maintenance and related admin of the ICT network, infrastructure and security.
Qualifications and experience requirements: A Degree/ National Diploma in Information Technology as recognised
by SAQA • At least 3 years’ experience as a system/ networks or Security • Knowledge of the following equipment and
systems Dell Cisco, Checkpoint, SQL, Microsoft Applications – AD, Exchange, F&P Services. MS Server OS, SQL,
SCOMS, SCCM, Desktop OS, communications solutions, security components, VMware, SAN, DAS, NAS.
Some key outputs include: ICT Technical Support Services: Resolve network, Infrastructure, and Security
incidents • Provide support through resolution of incidents and collaborate requisition requirements of business •
Perform maintenance assessment exercises on networks, infrastructure and security related matters Analyse and
report on ICT Support Services: Analyse networks, infrastructure and security related problems and benchmark
against best practices • Propose network, infrastructure and related security resolutions • Update the ICT knowledge
database with identified problem and relevant solution Maintenance of ICT Infrastructure: Monitor the infrastructure
and security measures continuously and report deficiencies on capacity, availability and continuity • Perform
infrastructural and security related maintenance and record and report any anomalies