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Dec 18, 2018

IT Technician

  • WestCol TVET College
  • Randfontein
Full time Information Technology

Job Description

POST DESCRIPTION: IT TECHNICIAN (x 3 posts)
POST: SALARY LEVEL 7
SALARY NOTCH: R242 475.00 benefits excluded
REFERENCE NO. CAC/SUPT/IT/01
Minimum requirements:
• Grade 12 or equivalent plus ten (10) years appropriate experience OR
• 3 Year relevant qualification plus two (2) years’ experience
Additional Requirements:
1. Education and Training
• Recognized National Diploma in
Information Technology (IT)/
Computer Science or equivalent
• A+
• ITIL v3 Foundation
• Valid code B driver’s licence
2. Relevant Experience
• At least 1-2 years’ experience in
IT environment
• Software and hardware support
(Windows Microsoft)
3. Knowledge
• IT Hardware and Software
• Understanding of Desktop,
Networking and Voice
communication infrastructure
• Program Installations
• Understanding of IT Help Desk
operation
• Full comprehension of IT first
and second line of IT support
• Effective customer relation
• BAS (Desktop)
• PERSAL(Desktop)
• COLTECH(Desktop)
• Vulindlela
• MIS Systems and any related
Systems(Desktop)
● Corporate Office Park Address: 52 Johnstone Street, RANDONTEIN, Private Bag X17, RANDFONTEIN, 1760 ● Tel: (011) 692-4082 / Fax: (011) 692-3404 ●

College Council
Ald Faith Lungile Matshikiza (Chairperson), Mr Niall Ross MacKenzie(Vice-Chairperson), Mr Louis Coetzer (Principal and Executive Member), Mr Johan Jooste (External Member) , Ms
Marianne Scott (External Member), Mr Ratsietsi Monare (External Member), Mr Sakhile Masango (External Member), Mr Sello Mogotsi (Academic Board Representative), Mr Jabu Kasinde
(Support Staff Representative), Mr Tshidiso Tlhalogang (Academic Staff Representative) and SRC Representatives.
Duties
Assist in management of Service Desk and Desktop support function services
• Setup user account on desktop and laptop (mailbox and windows)
• Unlocking of password using Admin Pack
• Setting up desktop, printers and data projectors
• Assist in maintaining a service catalogue and standard operating procedures
• Implementation of IT services Desk policies
• Perform backups information and anti-virus support and offsite storage
• perform trouble shooting and diagnosis
• Support the availability of emails services, internet services, application services on workstation
and availability of connection to transversal mainframe system.
• Provide assistance on IT related project
Install, maintain, support telephone system and network
• Perform installation, configuration, testing and upgrade tasks that may require some research
and analysis
• Provide telephonic support
• Prove network cabling
• Perform PC installations and software installations
Provide technical support of the configuration, installation, repair and replacement of
computers, printers and telephones
• Configuring mainframe applications (BAS, LOGIS & PERSAL)
• Troubleshooting of all issues reported
• Provide support of data migration during computer setup
Rendering of IT information management services: Plan, develop and improve computer based
information systems.
• Maintain information management systems such as database to ensure integrity and security of
data
Applications must be submitted on form Z83 obtainable from any public service department and must be
accompanied by a recent CV (to include at least 3 contactable references), as well as certified copies of
qualifications, Driver’s License and Identity Document.
Applications must be forwarded to the Principal, Western TVET College, Private Bag X17, Randfontein, 1769.
Enquiries: Mr MD Phaka or may be hand-delivered at 42 Johnstone Avenue, Hectorton, Randfontein.


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