Feb 25, 2021

Senior UX & Product Designer

  • Sanlam Group
  • Midrand, South Africa
Full time Information Technology

Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?
We're looking for a talented, passionate senior user experience designer to work on MiWay’s digital front-end products (MiWay self-service platforms – App, website, as well as internal platforms). The ideal candidate will be responsible for designing the UX architecture, interaction flow, and aesthetics of our current and future products. We're looking for a designer to create elegant, intuitive user interfaces that meet business needs. The candidate will have a significant impact on the creative direction of platforms and products with focus on solving major customer (internal & external) challenges and shape the success of the customer experience.

The ideal candidate has experience in digital enterprise products, with strong ideation skills, robust holistic systems thinking, deep attention to detail, and passion for making difficult tasks into simple and delightful experiences for customers.

Collaboration and product ownership are essential, requiring you to be a great communicator, and successfully present and align with the broader development team and stakeholders. Additionally, you must be able to work with ambiguity and deliver designs that elevate the MiWay customer experience.

What will make you successful in this role?
Diploma/Degree in design, or 5+ years equivalent professional experience
5+ years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role
4+ years of experience creating prototypes or highly detailed wireframes for complex web applications
2+ years of experience working in a collaborative team and directly with developers on implementation of designs
An online portfolio or samples of work demonstrating relevant experience
Deliverables include, but will not be limited to:
Competencies required:
Knowledge and Skills
Art and copy designs
Project Management
Review and quality control
Business Requirements

Personal Attributes
Action orientated - Contributing independently
Communicates effectively - Contributing independently
Plans and aligns - Contributing independently
Optimises work processes - Contributing independently
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Being resilient - Contributing independently
Collaborates - Contributing independently
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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