To provide an efficient and effective service that proactively co-ordinate and support Commercialise by ensuring that new developments can be launched and marketed through customer value propositions, with appropriate learning material, staff education, communication and appropriate measurements.
Accountability: Project-Administrative Support Activities
Compile concept documentation for new ideas and initiatives that include benefit calculations for submission to Digital Access team with the lead from CVP team.
Work closely with CVP team to understand segment requirements.
Build strong relationships with product managers in Access team to stay informed regarding progress on new projects as well as fixes and small enhancements.
Receive and track progress on new developments to ensure that Commercialise team is informed about new launches two months before launch.
Prepare and maintain the consolidated Project dashboard report showing prioritised initiatives and planned delivery date.
Coordinate discussions with Group Pricing to ensure that the pricing on new functionalities are agreed and signed off at the Pricing council.
Book meetings with CVP, Go to Market, MI, Communications, Finance and Education to workshop how new developments to be taken to market.
Take responsibility for the existence of Marketing, Communication and CVP plans for every new launch (including small enhancements)
Ensure that BRDs include marketing, finance and MI requirements and that these teams sign off requirements.
Manage the MI requests for data to calculate benefits.
Arrange for Finance, MI and CVP to be including in the Testing of new developments before launch.
Schedule workshops with members of the access team to ensure that commercialise get content and screen dumps of new functionality built.
Report monthly on new initiatives submitted to Access.
Report monthly on the prioritisation of initiatives and planned dates for launches.
Compile report for every new launch that includes the marketing plan, communication plan, sales targets and CVP enhancement.
Education and Experience Required
Diploma/Degree in Sales or Marketing - advantage
2 years banking experience
Knowledge & Skills: (Maximum of 6)
Business writing skills
Sound knowledge of digital banking products required
Competencies: (Maximum of 8 competencies)
Entrepreneurial and commercial thinking
Relating and networking
Learning and researching
Creating and innovating
Persuading and influencing
Accuracy and attention to detail